Strategy/KPI Alignment
If a retail business were to reward its sales team solely on sales dollars, it would be possible to see sales increases year-on-year, but gross profit margins falling. This example highlights the need to make sure that the key performance indicators of departmental managers and staff are appropriately aligned with the objectives of the organisation.
Probus consultants can help break down your strategy into measurable and manageable pieces that can help you steer your business in the right direction. Contact us to find out more
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